ENNO

Customer stories.

Real quoting work, with what it shows and what it doesn’t.

One story so far: LHM Step, a staircase factory, since May 2026.

A curved white staircase with lit oak treads, built by LHM Step.
The app’s 3D viewer: a straight staircase with 80 mm open oak steps and a glass balustrade, the balustrade’s code being chosen.
Floating oak steps along a white wall, with plants at the base.
Bespoke staircases by LHM Step, and one in the app’s 3D viewer. Photos: LHM Step.

Customer story

How LHM Step quotes today.

Our first customer is LHM Step, a custom staircase manufacturer.

Its team configures each staircase, prices it from approved rules, and sends offers and contracts from the same project.

An AI agent sorts client emails and drafts each request for the team to check.

It taught us where trust comes from: the right price, a clear source and a person in control.

For factories like LHM Step
Manufacturing implementation
In use
Configuration, pricing, offers and contracts
Live
AI agent: from an incoming request to a draft for review
Morta Pivoraitė-ŠimkuvienėCEO, LHM Step · reference available on request through the founder
Ask for an LHM Step reference

From request
to approved contract.

The agent reads and drafts. The app prices. LHM Step’s team decides.

AI agent live at LHM Step since October 2026

A client emails a drawing. The agent reads it and opens a case.

Agent · live

Email1 attachment

Ny trapp til huset

Hei, vi ønsker en trapp i eik. Etasjehøyde 2700 mm, se tegningen.

Hi, we’d like an oak staircase. Floor height 2,700 mm, see the drawing.

tegning.pdf

Reading the email and the drawingCase opened · 1 staircase

It drafts the staircase. Every value shows where it came from.

Agent · live

Staircase 1Draft

Wood
OakEmail
Floor height
2,700 mmEmail
Shape
L-shapedDrawing, p. 1
Width
900 mmDrawing, p. 1
Balustrade
Not givenAsk the client

The app prices it from LHM Step’s price list. No AI sets a price.

App · in use since May

PriceLHM Step’s price list

  • Staircase, oak, L-shapedPrice list
  • DeliveryPrice list
  • InstallationPrice list

TotalCalculated by the app

The agent prepares the offer and the reply. The team sends them.

Team sends

OfferPDF

  • Staircase, oak, L-shaped
  • Delivery and installation
  • Total from the price list

Reply to the clientDraft

Hei, her er tilbudet på trappen.

Hi, here is the offer for the staircase.

tilbud.pdfSend

Ready for the team to send

The contract is filled in from the project. The team approves it.

Team approves

ContractFrom the project

  • Client and address
  • Staircase and options
  • Price from the offer
ApproveApproved by LHM Step’s team

In her words

What LHM Step’s CEO says.

I highly recommend Matas as a reliable professional who understands business needs and turns them into practical solutions.

Our company designs, manufactures, and installs staircases worldwide. The complexity of our work was no obstacle for Matas. He took the time to understand the specifics of our products and workflows, which I believe is essential to developing practical solutions that truly work.

The pricing application Matas developed has made our pricing process roughly twice as fast. It has also streamlined contract signing and follow-ups with potential clients. I can see how it makes our project managers’ daily work easier and helps ensure that important tasks and details are never overlooked.

I am very pleased with Matas's work and the value his application brings to our business. I look forward to continuing our collaboration and improving our entire project management process together.

Morta Pivoraitė-ŠimkuvienėCEO, LHM Step · 20 Oct 2026

Who it fits

For factories like LHM Step.

It suits factories that configure every order, sell through dealers and price by rules the team applies by hand. Other factories are a later step.

  • Dealers call or email the factory for every price, then wait for the sales desk.
  • Every order is configured: dimensions, materials and options change from project to project.
  • Prices follow rules your team can explain, even if they live in spreadsheets today.
  • Offers and contracts repeat the same details, typed in again by hand.
  • Requests arrive by email, often with measurements, sketches or drawings.

Less likely to be the best starting point: standard products sold from a price list, which a webshop or your existing system already quotes efficiently.

Next agents

What comes next.

We want to build the next agents with Norwegian technical suppliers and contractors. Each test runs on the company’s own requests, and its team checks every line.

See how we start

Talk to us.

On a 20-minute call, show us the work your team still does by hand. We tell you straight whether there is enough of it for an agent, and which workflow to start with.

Book a 20-minute call

No data needed for the call. Anything you share later is covered by a data agreement.

Founder
Matas EimutisOslo, Norway
Reference
Morta Pivoraitė-ŠimkuvienėCEO, LHM Step · reference on request